To be able to draw the full aspects of this transition we must tackle the two essential elements for this virtual interaction switch.
Acceleration
Over the decades, pandemics had a definitive impact. Business dodged the fall out of coronavirus ending year 2019 with huge accelerations of digital transformation programs.
Restrictions and global economic collapse, pushed this digital trend through the roof increasing its spending by a double since then.
Contactless Solutions
E-commerce services had a massive increase of interest, due customers were subject to curfew, which had a necessary support for this increasing numbers of end users demanding support via video calls, online meetings and how-to tutorials. Business owners funding this new type of contactless support solutions to expand their options into delivering their products or services 24 hours a days, 7 days a week.
Switching to Virtual Interaction
Having this mix stated above, companies had to adapt into the new trend fast to meet up with customers. Employees started working from home, with only a few essential team members being at work in the physical location, overcoming any troubles by emphasising internal messaging and even online conference meetings which are cheap, fast, and secure. Suddenly lack of personal interactions was replaced by new means, with an online community ready to blend its multinational business at a fingertip.
Digital Communication network upgrades
The demand for high-speed internet was inevitable, it accelerated the expansion of 5G cellular services to fulfil the massive uprise. Finally putting the long waited introduction of Wi-Fi 6 that will up download speeds by a factor of three.